Vortex Live Platinum provides the most complete line of services available for your computer. The platinum subscription provides all the items of the Vortex Live Gold package with the addition of customer remote access (where customers can access their own computer from anywhere in the world), scheduled performance tune-ups, 20GBs of remote data backup & storage, and a $50 onsite repair deductible!
Vortex Live Platinum includes all the tools of Vortex Live Gold:
- Phone, Online, and Email Support
- Proactive Alerts
- Helpdesk Ticketing
- Unlimited Peripheral Installation
- Wireless Network Setup
- Operating System Supports
- Software Application Installation
- Virus & Spyware Removal
- Online Data Backup & Storage
- Monthly PC Health Reports
- Website Access Control
- Additional Online Data Backup & Storage
- and More!
Plus:
- Scheduled Performance Tune-Ups
- Customer Remote Access
- Lowest Monthly On-site Deductible
If there are any issues that cannot be resolved remotely, we will promptly send out an onsite systems engineer to your location. While subscribed to Vortex Live Platinum, you will have an onsite deductible of $50 (per incident). This means that regardless of however much work is needed at your home, you’ll never spend more than your deductible!
Please note: A $40 one-time setup fee will be charged at time of purchase.